Starting Point
In September 2023, right after completing her apprenticeship, Jana was offered the role of HR Specialist, responsible for coordinating with a new payroll service provider.
A fantastic opportunity – but also a big challenge: a new role, high responsibility, and complex payroll topics.
Approach
As her Payroll Learning Coach, I supported Jana over several months.
Through regular half-day training sessions, always tied to her daily tasks, we strengthened her payroll accounting skills step by step.
The focus: practical, bite-sized learning units – directly applicable to her work.
Results
From day one, Jana stood out for her motivation:
- She asked insightful questions and thoroughly reviewed the new service provider’s work.
- She wanted to leave everything organized and in order.
- She didn’t shy away from new or difficult topics and actively sought support – either from me or external sources.
She stayed committed until her very last working day. What touched me most were her words:
“I learned a lot from you.”
“Without you and the others, I wouldn’t have made it!”
Key Learnings from this Case
💡 Young payroll professionals need long-term support.
💡 Retention depends on feeling genuinely guided and valued.
💡 Even with outsourcing, well-trained in-house payroll experts remain essential.
💡 Bite-sized, practice-driven learning creates sustainable success.
Conclusion
Thank you, Jana. For me, you are truly the Best Young Payroller 2024!
It was a pleasure to accompany your journey – and I wish you every success in your new role.
👉Would you also like to train and develop young payroll specialists in your company?
I’d be happy to show you how in-house training can be practical, motivating, and sustainable.You can do so in a practical way with the Learning Journey concept at the Payroll Academy!
